REFUND AND CANCELLATION POLICY

Thank you for choosing GD Home Stay. Please read our refund policy carefully before making a reservation:

1. Cancellation Period: Guests may cancel their reservation within 3 days of the scheduled arrival date to be eligible for a full refund. Cancellations made after this period may result in a partial refund or no refund, depending on the circumstances.

2. Refund Processing Time: Refunds will be processed within 2 days of the cancellation request. Please note that the time it takes for the refund to reflect in your account may vary based on your payment method and financial institution.

3. No-Show Policy: Guests who do not show up for their reservation without prior notice may not be eligible for a refund. It is essential to communicate any changes to your reservation in advance to avoid potential charges.

4. Special Circumstances: In certain cases, such as emergencies or unforeseen events, GD Home Stay may consider refund requests outside the standard cancellation period. Please contact our customer service team to discuss your situation.

5. Refund Request Process: To request a refund, please contact our customer service team via email at support@gdhomestay.com or by phone at [insert phone number]. Provide your reservation details and the reason for the refund request.

If you have any questions or concerns regarding our refund policy, feel free to reach out to our customer service team. We strive to ensure a fair and transparent process for our valued guests.